Refunds & Returns Policy – GLP-1 Health Hub
Last Revised: August 16, 2025
At GLP-1 Health Hub, we want you to be satisfied with your purchases. Please read our policy carefully as it differs for digital products and print-on-demand (POD) merchandise.
Digital Products
All digital products (ebooks, guides, or downloadable resources) are final sale. Due to their nature, we do not offer refunds once a digital product has been purchased and delivered.
Please review the product description carefully before purchasing.
Print-On-Demand Merchandise (Tees, Apparel, & Other POD Items)
Our merchandise is fulfilled by Printful, a print-on-demand provider. Please note:
- Each item is made to order.
- Colors may vary slightly due to screen differences.
- We do not accept returns for buyer’s remorse, wrong size selection, or color preferences.
Eligibility for Refunds:
- Items that arrive damaged or defective may be eligible for a refund or replacement.
- To request a refund or replacement, please contact us within 14 days of receiving your item at [email protected].
- You will be required to provide a photo of the damaged/defective item and your order number.
Refund Process:
- Once your claim is verified, we will issue a refund or replacement.
- Refunds are processed within 7 business days after approval.
Shipping:
- Customers are responsible for any shipping fees incurred for returning defective items.
- Shipping fees for non-defective items are non-refundable.
- For safety, we recommend using a trackable shipping service when returning items.
Personalized Items
Items that are personalized or custom-made are non-refundable unless they arrive defective. Please confirm all customization details before placing your order.
Contact Us
If you have questions about your order or wish to report a defective item, email us at:
📧 [email protected]m